| The
Carnelian is an e-business solution
that automates the remittance process
of the financial institution.
Carnelian is a solution supported
by a comprehensive back-end module. It is a solution
that can be customized to incorporate the unique business
processes of any bank in handling inward remittances.
Remittances continue
to be one of the main profit contributors
in a Bank’s operations. The implementation
of Carnelian will allow the Bank to
provide consistent, accurate and real-time
service to its customers, both remitters
and beneficiaries.
The solution makes it possible to
address queries of remittances online at anytime. Carnelian covers automation of
business processes of three key parties in a Bank's Remittance
operations namely the Front Office (FO), the Remittance Operations Center
and the Delivery or Transport Services which may be a courier, branches or outlets.
Carnelian covers automation of business
processes of three key parties
in a Bank’s Remittance operations namely the
as Overseas Business Offices (OBU) which may be a
bank branch, an agent or a tie-up, the Remittance
Operations Center which may be stationed at the bank’s
Head Office and the Courier or Transport Services.
Carnelian is the answer
to the need for an efficient and effective
system that can provide quality and
secure service to customers.
|
